FAQs

How can we help you?

Below is a list of commonly asked questions.

If you cannot find the answer to your question or would like further information please contact us by phone, email or please come and visit us.

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1  What cremation options are there?

2  Will my pet be handled respectfully?

3  How will I know it's my pet’s ashes I receive?

4  Can you collect my pet from my home?

5  Can I bring my pet to the crematorium?

6  If my pet is ‘put to sleep’ at the vet’s, can I select where my pet is cremated?

7  How and when should I pay for the cremation?

8  Can I be present at the time of cremation?

9  Can I witness the cremation of my pet?

10  Do you provide any religious services?

11  What choices do I have for my pet’s ashes?

12  Can I remove my pet’s ashes from their casket or urn?

13  Should I plan in advance?

14  How do I choose a pet crematorium?

15  Should I speak to my vet about my wishes?

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PAGE : Total: 24 questions
  • We would like to thank you for the lovely casket and inscription on the sad loss of Clyde. The service we received was very professional and comforting.

  • Thank you for making a heartbreaking and difficult situation a little bit more bearable. Jenny our beloved dog is now at peace.

  • I thank you for the excellent service. I was touched by the lovely wooden casket that Freckles ashes were placed in. I plan to have my other cat cremated with yourselves when the sad day arrives.

  • Thank you for your services after the heartbreaking loss of our much-loved border collie, Paddy. It is so distressing to lose a treasured pet, but thank you for looking after him.

  • When our dog Max was put to sleep, we decided on cremation and I’m so glad we did. Thank you to all and we will definitely be recommending you.